A customer service professional with proven track record in building systems, relationships and analytical tools with a maniacal focus on patient experience and outcomes. Everything you do and say leads by example of how our interactions with our customers help change people’s lives. You don’t see departments, you see individual architects shaking the foundation of science and medicine. If this is you, read on.
We are not married to specific tools, technologies or shiny objects. We ask questions until we arrive at the best answer for the patient. We believe glycoproteins are a new language of biology we are translating for the benefit of patients, researchers, science and medicine. We have diverse backgrounds and experiences, skeptical about the status quo yet solution oriented. If this sounds like a good fit, read on.
We are seeking a talented individual with proven track record to join our team as a Customer Experience Specialist. The desired candidates will have experience in all forms of customer engagement (phone/email/face to face). They will also be the ambassador and voice of the customer with respect to current pulse in the field. Ensuring quality of work and patient centric acumen is a must.